IT Officer / Information Security Officer
Career Details
Full-Time 631 Juliana Street, Parkersburg WV Posted on 11/26/2024
Job Summary: Under the direction of the Vice-President, Director of Innovations and Operations, the primary functions of this position are to oversee, plan, direct, and coordinate technological activities for the bank’s electronic data processing, information systems, systems analysis, and computer programming; and to ensure the oversight of hardware and software for the efficiency, privacy and security of the bank’s electronic information and other data. This position will comply with the Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC) and USA PATRIOT Act including the Customer Identification Program, customer due diligence, identifying high risk accounts, and reporting suspicious activities to the BSA Department.
Responsibilities, Duties & Accountabilities:
The core, critical and essential work duties, functions and responsibilities of the position are as follows;
• Establish and maintain an effective information security governance framework;
• Develop, implement and enforce policies, procedures, and standards to ensure information security compliance;
• Develop, interpret and support organizational goals, policies, and procedures; review plans to coordinate project activities;
• Identify and assess potential security risks and vulnerabilities to our information system;
• Evaluate and enhance security controls and practices to adapt to evolving risks and technologies; Consider the relative costs and benefits of potential actions to choose the most appropriate one; Develop risk management strategies and mitigation plans to minimize the impact of security incidents;
• Develop and implement an incident response plan, and lead response efforts in the event of security breaches or incidents; Coordinate with stakeholders and conduct investigations to identify the root cause of and prevent security incidents; Maintain documentation of security incidents, their impact, and response activities; Report security incidents to senior management, regulatory bodies, and law enforcement agencies as required; Stay up-to-date with emerging security threats, trends, and industry best practices;
• Implement appropriate containment measures and facilitate recovery and business continuity; Manage Disaster Recovery and Business Continuity Plan database; Assist Departments in Disaster Recovery testing of all Critical functions;
• Administration of enterprise risk management software throughout the bank including Business Continuity, Risk assessments, vendor management etc., and provide training to employees in regards to use and functionality of systems;
• Acts as back-up Security Officer, ensuring immediate, critical and necessary support when the Bank Security Officer is unavailable;
• Administration of Security System and Camera System;
• Develop and implement a comprehensive security awareness and training program for employees;
• Responsible for performing testing, equipment installation and troubleshooting in order to provide maximum systems production; addresses and resolves network and equipment issues with our Core Processor, and write scripts to perform necessary database reporting;
• Coordinate with Examiners and Auditors before, during and after audits and exams; Address audit findings and implement necessary remediation actions;
• Collaborate with leadership to develop work strategies and plans for assigned IT and technical equipment projects, ensuring objectives, technologies, systems, information specifications, timelines, funding, and scheduling are accounted for, producing successful outcomes; Set and track IT project milestones, reporting outcomes to leadership;
• Maintain current knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems;
• Coordinate annual vendor management review as required; Responsible for maintaining and updating vendor management database; Meet with department heads, vendors, and leadership to resolve problems and prepare for future business needs and advances in technology;
• Assess and manage the security posture of third-party vendors and service providers; Review third party security audits, assessments, and penetration tests to identify vulnerabilities and gaps;
• Responsibility for vendor oversight of Helpdesk performance, ensuring time, accuracy and thoroughness standards are met or exceeded; quickly addressing serious or aging issues; provide reporting results for leadership; Provide on-site technical support for minor computer problems or equipment installations as needed;
• Provide training as needed and annually to employees/Board of Directors in use of technology, cybersecurity, and other related areas;
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements; Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades;
• Determine how pre-budgeted money will be spent to get the work done in the most effective manner; purchase necessary equipment and accounting for these expenditures; Evaluate data processing proposals to assess project feasibility, costs and requirements;
• Review the work and reports of Outsourced Hosted network;
• Administration of VOIP phone system;
• Assists with the creation, editing, installation and training of customer “How-to” or “Meet the Staff” Youtube channel videos;
• Prepare and review operational reports or project progress reports; Provide necessary reports to the Board of Directors and senior management;
• Ensure compliance with applicable laws, regulations, and industry standards; Complete all required Risk Assessments on an annual basis or as needed; • Take a proactive, positive and sincere interest in our bank and its employees, ensuring trust, integrity and business continuity, and the bank’s long-standing relationship with the community; • Administer and provide support for all areas of the bank for internal intranet;
• Perform other projects and duties as assigned.
Position Requirements and Qualifications:
• Associates Degree in IT Technology or relevant experience
• Demonstrated knowledge and experience of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming, cybersecurity and networking
• Demonstrated knowledge of computers and electronics; business and management principles and workplace security concepts
• Demonstrated above-average verbal and written communication skills
• Ability to identify complex problems and review related information to develop and evaluate options and implement solutions
• Demonstrated ability to maintain confidentiality and use discretion in working with proprietary and other highly confidential information
• Demonstrated ability to maintain organized and prioritized workloads, and manage multiple tasks and projects at the one time
• Demonstrated experience working with the employees, vendors or the general public, and the above average ability to tactfully and professionally address concerns and complaints
• Demonstrated ability to adjust quickly to different work situations, while maintaining composure under pressure
• Ability to maintain regular and routine attendance and punctuality; availability to work evenings and weekends as needed
Community Bank supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, disability, veteran status or other classification protected by law.